Privacy policy
Privacy Policy
Effective Date: May 18, 2025
This Privacy Policy describes how X-Rival Fitness Vancouver (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.gymboosted.com (the “Site”), or otherwise interact with us.
By using the Site or our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or provide your information.
1. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the updated “Effective Date.”
2. Information We Collect
a. Information You Provide
• Contact details: name, email, phone number, billing/shipping address
• Order info: products ordered, payment status, order ID
• Account info: username, password (encrypted), preferences
• Support communication: messages sent via email or forms
b. Information We Collect Automatically
We use cookies and similar technologies to gather:
• Device type and browser
• IP address
• Time spent, pages viewed
• Interactions with ads and forms
This data helps us enhance your user experience and prevent fraud.
c. Information from Third Parties
• Shopify (eCommerce platform and payment infrastructure)
• Payment providers (e.g., Stripe, PayPal)
• Analytics tools (e.g., Google Analytics)
• Advertising platforms (e.g., Google Ads, Facebook)
These partners may collect and process data based on your interactions with our website and ads.
3. How We Use Your Information
We use your data to:
• Process and fulfill orders
• Provide customer service and updates
• Operate and maintain your account
• Improve website functionality and content
• Detect and prevent fraud
• Personalize your shopping experience
Marketing & Retargeting:
With your consent, we may use your information to:
• Send marketing emails and SMS
• Show targeted ads across platforms (e.g., Google, Facebook)
You can opt out anytime using the unsubscribe link or by contacting us.
4. Payments and Security
We do not store or process your payment information directly. Payments are securely handled by trusted third-party providers like Shopify Payments and Stripe. Your financial data is encrypted and processed in accordance with their privacy policies.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences
• Improve performance and site navigation
• Provide relevant advertising
You can manage cookies in your browser settings. For more details, see: https://www.shopify.com/legal/cookies
Where required by law (e.g., in the EU), we request your consent before using non-essential cookies.
6. Data Sharing and Disclosure
We may share your data with:
|
Category |
Recipients |
|---|---|
|
Identifiers, Contact Info |
Shopify, Shipping providers, Email service providers |
|
Commercial Info |
Payment processors, customer support systems |
|
Usage Data |
Analytics providers, Ad platforms like Google and Meta |
|
Geolocation Data |
Analytics tools and fraud detection platforms |
We do not sell or share your personal information for profit, and we do not knowingly share data of individuals under 16.
7. Third-Party Links
Our Site may link to third-party websites. We are not responsible for the content or privacy practices of these sites. Always review their privacy policies.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If you believe a child has shared personal data with us, contact us for removal.
9. Data Retention & Protection
We retain your data only as long as necessary to:
• Fulfill orders
• Maintain your account
• Meet legal and regulatory requirements
We take reasonable steps to secure your data. However, no system is 100% secure. Do not share sensitive info via unencrypted channels.
10. Your Rights
Depending on your location, you may have rights including:
• Access to your personal data
• Request correction or deletion
• Withdraw consent for marketing
• Request data portability
• Object to certain processing activities
To exercise these rights, contact us using the info below. We may verify your identity before fulfilling your request.
11. International Transfers
Your data may be processed outside your country, including in the U.S. and Canada. When required, we use standard contractual clauses to ensure data protection.
12. Contact Us
For questions, requests, or complaints, reach out:
📧 Email: info@xrivalbc.com
📍 Address: 222 Southwest Marine Drive, Vancouver, BC, V5X 2R5, Canada
